Firefox problem a result of malware?

If you are using Firefox to surf the web, and you see some odd behavior that has you thinking you may have been infected with a computer virus, the following information – provided by Mozilla (the authors of Firefox) – may help you. The links contain diagnosing and troubleshooting How To’s.

Is my Firefox problem a result of malware?

Malware is short for “Malicious Software”. It is a term generally used for software installed on your computer that is designed to infiltrate or damage a computer system without the owner’s informed consent. Computer viruses, worms, trojan horses, most rootkits, spyware, dishonest adware are different types of malware. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

Table of Contents

• General prevention
  • Misleading pop-up windows
• Are there extensions installed which you aren’t aware of?
• Did you have to pay to download and install Firefox?
• Did you install Firefox from anywhere other than the Mozilla website?
• Did Firefox come bundled with other software?
• Are you unable to block certain websites?
• Do you get an error message when you start Firefox, telling you to use Internet Explorer?
• Firefox hangs (When a program hangs, it no longer accepts user input and does not seem to be performing any actions. Other terms for hanging are “freezing” or “not responding”.)
• Getting rid of malware

Copyright 2007-2011 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.

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