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Netflix outage

There seems to be a small problem with Netflix here where I am (Silicon Valley, CA.) .. like, a total service outage. (Noticed it about 7:30 pm.)
[update:
reported outage in Massachusetts and Wisconsin too. Nation-wide?]

FYI: Don’t bother calling them – they just hang up — “We are experiencing a high call volume. Please hang up and try again later.” click.

Anyone else?

Trouble with device ID and/or “instant” streaming?


May 28, 2011 - Posted by | computers | , , ,

17 Comments »

  1. me too, but i’m in wisconsin. thought it was a problem with my xbox until it wouldnt work on the computer either

    Like

    Comment by shane | May 28, 2011 | Reply

  2. Problems here in Boston too

    Like

    Comment by Pointless Stories | May 28, 2011 | Reply

  3. Thanks, guys.

    Wisconsin and Boston and Kallyfornyah.. ouch.

    Well, that’s the good news about “cloud computing”. It all fails…

    The Good News About Cloud Architecture: Everything Fails
    Forbes (blog) – Eric Savitz – 2 days ago

    And, not surprisingly, Netflix’s overall operation saw little impact from the AWS US East outage when it occurred. Implementing failure resilient systems is

    Like

    Comment by techpaul | May 28, 2011 | Reply

  4. Down in Austin Texas also 5/28/2011 10:24 P.M. CST. Called and got this message all 4 times. “We are experiencing a high call volume. Please hang up and try again later.” click.

    Like

    Comment by Rick | May 28, 2011 | Reply

    • Backup in Austin Texas. Down for 2hrs.

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      Comment by Rick | May 28, 2011 | Reply

  5. Out in Tennessee as well

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    Comment by Amanda | May 28, 2011 | Reply

  6. No streaming Netflix in South Dakota at this moment.

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    Comment by wxm | May 28, 2011 | Reply

  7. Northern FL also. This sucks….

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    Comment by Akeys | May 28, 2011 | Reply

  8. We are back up in Tennessee!!

    Like

    Comment by Amanda | May 28, 2011 | Reply

  9. North Carolina about 11 PM, May 28, 2011 … Netflix instant streaming hangs at 4%. I am a new old customer; this is the first time I tried to use it since I rejoined 3 days ago…. Called and got “higher than normal call volume call back bye..”.

    Like

    Comment by greg | May 28, 2011 | Reply

    • I was stuck at 3%, so.. you did better than I.

      Seems some folks, are back up.. so I am checking here again now. (Just what the admins at their data centers need.. more connection attempts.)

      Like

      Comment by techpaul | May 28, 2011 | Reply

      • Only get to 7%…

        9:15pm Pacific

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        Comment by techpaul | May 28, 2011 | Reply

  10. Back up in North Florida! YaY!

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    Comment by Akeys | May 28, 2011 | Reply

  11. Back up in South Dakota, too – just watched a show for an hour with no problems.

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    Comment by wxm | May 28, 2011 | Reply

  12. Well, it is after 11p.m. and though there seems to be some minor glitches yet, I was able to view some Cheers.

    … several hours, but considering the scope of the trouble, I would say the engineers did well recovering.

    Thanks to all who participated with updates.

    Like

    Comment by techpaul | May 28, 2011 | Reply

  13. Anyone having trouble with connecting to Netflix this evening?

    Like

    Comment by mskeyz3 | June 1, 2011 | Reply

  14. mskeyz3,
    I just got into Netflix.. but I am 2,400 miles away..
    And I haven’t received any other inquiries.. maybe you problem is local..?

    Like

    Comment by techpaul | June 1, 2011 | Reply


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