Tech – for Everyone

Tech Tips and Tricks & Advice – written in plain English.

Possible help for ransomware

Folks, this article discusses ransomware, and provides links to a ‘toolkit’ that may help you if you have been hit with an infection, and your files are now ‘locked’ by encryption. I have not tried any of this myself, and cannot comment one way or the other, except to say my advice is to seek professional help; but if you want to try D-I-Y decryption, well, then, here you go. Use at your own risk.

Article: Ransomware: To pay or not to pay

There is no need to tell victims of digital extortion how successful it is. What is needed is a way to help victims respond to the ransom demands.Read more..

And here is the toolkit’s Information page. It is vital that you thoroughly read it before using the toolkit. Ransomware Response Kit Overview.
Once you’ve read and understood the page, click the “Downloads” in the navigation pane. Be sure to read the “Readme” file before trying any tool.

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Today’s quote:You cannot have a positive life and a negative mind.” ~ Joyce Meyer

Copyright 2007-2015 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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September 30, 2015 Posted by | advice, computers, how to, ransomware, security, tech | , , , , , , , , , , , , , , , , , , , | Leave a comment

Microsoft “One-click” Fixes

Save Money By D-I-Y

A long time ago now I wrote an article that reminded my readers that Windows comes with built-in methods to help you solve “issues” and fix your own computer — see, Windows’ built-in Help Desk.

The article shows you how to take advantage of that button on your Start menu labeled “Help and Support”.
vistahs

The vast majority of computer users never have clicked on this built-in troubleshooting tool.. or did so back in the Windows 95/98 days, and they didn’t find it very useful.

But I’d like to tell you that Microsoft has been slowly but surely modernizing this tool and I highly advise you to click the link (above) and see my description of it. Many improvements have been made (including integration with online resources) and I can now say that the Help and Support button should be the first thing you click on when you experience a hardware or software “glitch”.

Help and Support walks you through the basic troubleshooting steps (the same preliminaries I would have you try), and if you make it through the wizards without resolving your issue — you have the option to access the “next level”, online knowledge libraries.
MS_H&S

In their effort to make Microsoft Support even more “novice friendly”, there are now several “one click” buttons to be found on the solutions pages.

There is also a Microsoft Fix it Solution Center which presents a method of finding these buttons by category.
Fixit Center

While these improvements do cut into a support tech’s bottom line, I do think you should be aware this valuable resource. I’m still available for the really tricky troubles..  and when you call (if you’ve tried the Help and Support button) you can save money because we won’t have to run through those ABC steps again!

[A note to admins: If you don’t want your users downloading .reg files.. you may want to block this URL..]

Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix

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February 17, 2009 Posted by | advice, computers, hardware, how to, software, tech, troubleshooting | , , , , , , , , , , , , , , , , , , , , | 1 Comment