My CD-ROM Is Gone. Help!
How To Get Windows To See Optical Drives Again
Q: Paul I need your help. Yesterday I put a CD in my computer nothing happened. It has been working fine, and usually it will just start playing the first song. I put in a different disk and again nothing. I opened My computer and there was no icon for the DVD. Just icons for the Floppy A:, Local disk and no CD player. It just vanished! I rebooted and that didn’t help. What happened? How do I get my CD player back?
A: The exact steps required will depend on the cause of the issue, so the following answers are ‘generic’, and may not apply to your particular situation.
1) In Windows XP and older have a reputation for “losing” optical drives (but I have seen it occur in Vista) after uninstalling disc burning software — such as Roxio or Nero. Sometimes.. after installing; but usually it is an uninstall failing to work properly, which leaves incorrect values in your Registry.
Sometimes, though less frequently, a Windows Update, or other software change can cause this as well.
Sometimes Microsoft gets it right:
If this is you — you have uninstalled Roxio, say — the solution is to visit Microsoft Help & Support and click the “Fix It” button. (I have written about using the built in troubleshooter before, see Microsoft “One-click” Fixes)
The appropriate Fix it page/button is found here. One click should do it!
———————————
2) If that doesn’t resolve the issue, you can next try restoring your system to a prior (working) state by using System Restore. Please read How To Use System Restore To Fix Windows for instructions.
3) If that doesn’t help, or isn’t appropriate..
Open your computer’s case and check to make sure the power wires, and the ribbon cable are firmly connected to the back of the drive and to the motherboard — they may have become loose or disconnected.
No? Then open your Device Manager. Right-click on “My Computer” and select “Properties”. In Vista, click on Device Manager in the left column; in XP, click on the “Hardware” tab, and then click the “Device Manager” button.
In Device Manager, find “Optical drives” on the list, and expand the category by clicking once on the “+” sign. You should now see the device and a yellow triangle – which is telling you there’s an error.
Right click on the device’s name, and click “Uninstall” from the menu which opens. Answer “Yes”, you want to do that. Then restart (aka “reboot”) your machine. Windows should “find” a “new” CD-ROM and install it for you, thus restoring functionality.
4) If these steps fail, there is something else going on (maybe malware) and I recommend you contact a knowledgeable repair tech.. such as myself (shameless plug).
Today’s free link: KidsEmail.org. Along with ZooBah, something to consider when your child wants their own e-mail address.
Today’s free download: GOM Player is a free multimedia player with popular video and audio codecs built-in. GOM Player supports file formats such as AVI, DAT, MPEG, DivX, XviD, WMV, ASF. Users don’t have to install codecs separately. GOM Player is capable of playing incomplete or damaged AVI files by skipping the damaged frames. It can also play locked or partially downloaded files.
Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix
Share this post : | ![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
Mailbag: reader questions answered, Apple Edition
Today I am going to answer a few questions submitted by readers, in the Q’s and their A’s format.
Q: Will the programs I have on my old Mac run on a new “Leopard” system?
A: There are enough differences in the new OS X 10.5 that some programs may need to be replaced with the latest versions that are “Leopard-compatible” (Norton AV often needs this, for example) to run at their best. The keyword is “may”: most programs will work just fine once you visit Apple Update.
Please note— if you intend to migrate your programs and data from an old machine to the new Leopard machine, make sure you have updated all the software (programs) on the old machine before initiating the migration. Leopard will/can refuse to accept programs that aren’t current.
Q: I am thinking about buying a new iMac and I was told Apple runs on Intel circuits now. Does this mean I would be vulnerable to viruses, worms and spyware like Windows? What security programs would I need?
A: While it is true that Apple runs on the same type of “circuits” as Windows PC’s now, it is not your hardware that is vulnerable to malware and hackers, but the lines of software “code” (programming) that make up your applications/programs.
Now to the second part of your question… The lines of code that make up the Mac operating system (the most recent being OSX 10.5 “Leopard”) are not currently being targeted by the bad guys.. simply because there’s too few machines running it (and the ones that are do not contain credit card number databases). However, some of the programs you would have on your Mac are being targeted for exploits– QuickTime (a media format/player) and the Safari browser, notably. (Neither of which you need, btw.)
And now the last part: as things stand, today, if you are running a fully updated Leopard machine, and the firewall is on, you really don’t need a “protection program”. That statement may not be true this afternoon, or next week, or next month (for future readers, this was written 05/19/08 ) and so you may, for peace of mind, want to install the Norton Internet Security 2008 package*.
Today’s free link: I’m keeping with a Macintosh theme today, and so today’s app is for Apple users. I don’t want it said that I never think of you guys! Watch TV on your iMac with Miro, a C/Net Editor’s Choice. Description: “Democracy Player is a free and open source internet TV/video podcast application, with a beautiful, easy to use interface. You can subscribe to any Internet TV channel, including video podcasts, video RSS feeds, bittorrent feeds, and video blogs. A built-in Channel Guide lists hundreds of channels of all types, all free to subscribe to. Browse videos, download, and watch fullscreen– all in the same application.”
* Folks, please don’t write to tell me “Norton is evil”. Read the reviews for NIS 2008. It may open your eyes.
Copyright 2007-8 © Tech Paul. All rights reserved. post to jaanix
Share this post : | ![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |