Click, click, fixed!
Some time ago now, I told you about Microsoft introducing 1-click “fix it” buttons on some of their support pages, (see, Microsoft “One-click” Fixes) which greatly simplified D-I-Y repair.
Microsoft’s has now released a new program (beta) called Fix It Center, which combines downloaded tools and online “fix its”. This gives those of you running older versions of Windows (XP, Vista) some of the same diagnostic and repair tools found in Windows 7.
Fix it Center finds and fixes many common PC and device problems automatically. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you.
When downloaded and installed, Fix It Center scans your computer, and automatically downloads the appropriate toolset for your setup. Thus, Microsoft Fix it Center personalizes solutions for your device, showing you only what matters to your hardware and software.
These tools not only find and repair ‘glitches’, but help prevent new ones, and best of all, it’s automated. (It’s not automatic, you need to open it and run it occasionally [or set as a Scheduled Task] but it does run several diagnostic routines, and then offers the solutions.)
I have installed it on several machines without issue, and am quite impressed. This tool is a great way to “optimize” your machine, even if it currently has no ‘glitches’.
Automated stuff like this could put us techs out of business… (well, not really, but you should, IMHO, look at this tool.)
Visit Fix It Center Online and find out more.. and maybe download it too!
Today’s recommended reading: A FREE Way to Monitor Your Kids Online Activity
“If you are a parent who has children who use the computer to access the internet it is very important that you educate yourself and your child about the dangers of the internet. It is important to have strict guidelines in place on their computer usage and a method to supervise and monitor their online activities.“
Copyright 2007-2010 © Tech Paul. All Rights Reserved. post to jaanix.
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Microsoft “One-click” Fixes
Save Money By D-I-Y
A long time ago now I wrote an article that reminded my readers that Windows comes with built-in methods to help you solve “issues” and fix your own computer — see, Windows’ built-in Help Desk.
The article shows you how to take advantage of that button on your Start menu labeled “Help and Support”.
The vast majority of computer users never have clicked on this built-in troubleshooting tool.. or did so back in the Windows 95/98 days, and they didn’t find it very useful.
But I’d like to tell you that Microsoft has been slowly but surely modernizing this tool and I highly advise you to click the link (above) and see my description of it. Many improvements have been made (including integration with online resources) and I can now say that the Help and Support button should be the first thing you click on when you experience a hardware or software “glitch”.
Help and Support walks you through the basic troubleshooting steps (the same preliminaries I would have you try), and if you make it through the wizards without resolving your issue — you have the option to access the “next level”, online knowledge libraries.
In their effort to make Microsoft Support even more “novice friendly”, there are now several “one click” buttons to be found on the solutions pages.
There is also a Microsoft Fix it Solution Center which presents a method of finding these buttons by category.
While these improvements do cut into a support tech’s bottom line, I do think you should be aware this valuable resource. I’m still available for the really tricky troubles.. and when you call (if you’ve tried the Help and Support button) you can save money because we won’t have to run through those ABC steps again!
[A note to admins: If you don’t want your users downloading .reg files.. you may want to block this URL..]
Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix
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