Tech – for Everyone

Tech Tips and Tricks & Advice – written in plain English.

Due Tuesday, and Sunday Beauty

IRS Program Lets Taxpayers Use Popular Tax Preparation Software Free, and e-File For Free

(* Reposting) I am like many Americans in that I have become somewhat reliant on my computer to help me do my Federal taxes. It all started (ages ago, now) with a CD I received in the mail — a free copy of H&R Block’s TaxCut. I tried it. And I found it just a wee bit easier to use and figure out than the 1040A user manual our government provides.

Nowadays to access the free version of TaxCut (or TurboTax), I have to first go to to the IRS website.

IRS banner

On the IRS site, there is a page called “FreeFile”, and here you will find the “partnership links” to the free versions of 19 accepted tax prep programs — of which TaxCut (and also TurboTax) is one.
To qualify, you must have an Adjusted Gross Income of $56,000 or less.

Today’s free link: FreeFile at the IRS
Note: there are two buttons on the page; “I will choose” and “help me choose”. Though all of the programs there are accepted by the IRS, I would recommend clicking the “I will choose”, and then selecting either TaxCut or TurboTax.

Today’s Pretty Picture:

3671705004_41fb2a8007_z

Click on image to see more by this artist (highly reco’d)

“golden waterfall” by paul bica, courtesy of Flickr Commons

Today’s quote:Sometimes letting things go is an act of far greater power than defending or hanging on.”  ~ Eckhart Tolle

Copyright 2007-2014 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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All we really have, in the end, are our stories.
Make yours great ones. Ones to be proud of.
And please, never forget – one person can make a difference.
Find a way to make someone’s day today.
(Best advice I ever heard? Don’t sweat the small stuff.)

April 13, 2014 Posted by | advice, computers, Digital Images, free software, Internet, tech | , , , , , , , | Leave a comment

Working with Apples, Part 2

Software

Before we begin, here is a link to Part 1, if you missed it: Working with Apples, Part 1

Okay, so I got the iMac, and swapped out the keyboard and mouse for a set I was much more comfortable with, and it was time to start using it as my “main computer”. Which means, installing programs to actually get stuff done.

The iMac comes with iTunes, for managing music and videos; and iPhoto which gives me basic image editing. It has Safari for surfing the Web. Also Apple Mail, for managing my email; iChat for IM-ing/video conferencing (limited to other iChat users); a quite basic text editor; DVDMaker; and Garage Band.
Which is not a bad set of utilities for an operating system to come with.. but IMHO, the best is Time Machine (I’d sure like to see a Windows version of that!)(Well, Genie Timeline is very close..)

When I was in the gizmo and gadget Superstore looking at keyboards, I also went over to the software aisles — there were three.
One was dedicated to PC games (making it one of my preferred aisles.. ahem).
And a four foot long section, of four shelves, constituted the “Mac Software” section.

A pitifully small selection.. especially when you’re standing in the aisles.

software

This pie chart might be too generous.. to the Mac.

There were two antivirus titles; about three dozen game titles (of those, 12 were “real games”, and not Solitaire); Microsoft Office for Mac; a couple of PDF-related titles, Quicken, iLife and iWork, and the rest were too uninteresting for me to mentally note.
I guess you could call it a “bright spot” — they did have one Call of Duty title…

So, I didn’t buy any (software) programs for the iMac.

  • For Internet Safety, I downloaded Avast! for Mac (free)
  • For Productivity, I downloaded Open Office for Mac, which allows me to handle my Microsoft Office documents and spreadsheets. (free)
    [Some people prefer Libre Office, also free]
  • For notes/reminders/to do’s, I downloaded Evernote (free)
  • For real chat/video I downloaded Skype (free)
  • For HTML and blogging, I downloaded Komposer (free)
  • For Remote Desktop, I downloaded TeamViewer (free)

I will be browsing CNet’s Download.com Apple software section for more titles when time allows. I didn’t see anything too interesting in the Apple Store..

With those titles, and a few more, I have an actually productive machine.
But I’m kind of out of luck in the gaming department,, though, there’s plenty of Time-waster type games,

Please feel free to suggest other titles you’d like to recommend to me, as a Comment (below)

Copyright 2007-2013 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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All we really have, in the end, are our stories.
Make yours great ones. Ones to be proud of.

February 19, 2013 Posted by | advice, Apple, computers, free software, how to, Mac vs PC, software | , , , , , , , , , | 12 Comments

Troubleshooting Steam

When something goes wrong, and you have trouble getting your Steam games to launch, and play properly, there are many potential causes. Sometimes these “causes” can be “cured” by simply “rebooting” (turn off, then on again (aka “restart”)) your computer.

Other times it will take a bit more effort and research.

And, sometimes, it may take a total re-Install of the Steam Client.. (and, I’ve heard, sometimes that just makes things worse.) Or it might take something in between.

As a good ‘first step’ in resolving your issue you can (should) look in the Steam FAQ’s for Troubleshoot and How-To’s for previously posted answers for your particular trouble (you should be seeing an error message..)

Next, rest assured you are not the first person to have your problem, so use the ‘search feature’ in the Steam User forums. Try to use your error message as your “search term”. You should find others who have experienced your glitch, and others will have posted ‘fixes’ and steps for how they solved the trouble. If you should be unable to find your particular error (highly unlikely) you can post your question (seeking help) there. Other users will/may reply with a cure.
(Here is a good example of a helpful ‘thread’ for “cannot connect” errors: http://forums.steampowered.com/forums/showthread.php?t=976072.)

Of course, you can “google it”, and get results such as: on Ask.com, someone answered: “To fix steam, you need to restart it every now and then or delete its configurations. This includes the favorite servers and games that you have downloaded in the past.” Which may (or may not) help you cure your glitch.

In those ‘worse case’ situations, you can contact Steam directly for tech support, (here: Steam Support) but be aware you will be waiting for their email reply (of dubious helpfulness..)

Further, you may need to disable, or remove, some “incompatible” programs (or settings in certain programs) which may be causing ‘conflicts’ with the Steam Client software. An alert reader sent me a copy of a list that Steam Support sent them. I am pasting it here.

Important:

The list below does not address every firewall application that could cause an issue, nor does it address viruses/spyware. Please see the Using a Firewall with Steam article and the Spyware, Adware, and Viruses Interfering with Steam article for further instructions if the issue persists after checking for the programs listed below.

Any applications running in the background may negatively affect your games or Steam itself. Certain applications can lead to more serious issues such as limited connectivity and game crashes. It is highly recommended that you close all background applications before launching Steam to ensure the best performance and stability. After you are done playing, feel free to re-enable these applications.

The applications listed below have been known to interfere with Steam and Steam games:

Hidden Processes

Certain applications may load when Windows starts and are not obviously indicated. For example, they may not appear in the Windows task bar but they may be among some of your active processes, using your system’s resources. These programs may cause crashes and other difficulties using Steam and playing games.

Please see the How to Disable Background Applications  article to see instructions for disabling non-essential background programs and preventing background applications from silently loading when Windows starts.

 Software to Look For

The following applications have been known to cause issues with Steam and playing games:

Anti-Virus Applications – Any Anti-Virus program could potentially block Steam and Steam game access, especially when not properly configured for use with Steam. Please make sure that Steam and all Steam games are listed as exceptions in these programs. If the issue persists, please try disabling or temporarily uninstalling the program to test the issue.

  • Avast!
  • AVG Anti-virus *
  • BitDefender
  • F-Secure
  • Iobit Advanced System Care *
  • Kaspersky Anti-virus
  • McAfee Anti-virus
  • Nod32 Anti-virus *
  • Norton/Symantec Anti-virus
  • Panda Anti-virus
  • Threatfire
  • Trend Micro
  • VIGuard Anti-virus

Anti-Spyware Applications

  • Ad Aware
  • CA Pest Patrol
  • PC Tools Spyware Doctor with AntiVirus (may need to disable Full-Screen detection in the Advanced settings)
  • Spybot Search & Destroy
  • Spycatcher Express
  • Spyware Doctor
  • Spyware Terminator
  • Webroot Spy Sweeper *

Firewall/Security Applications

  • CA Internet Security Suite
  • Comodo (With Portal 2 running the firewall in Defense+ in training mode allows the game to run)
  • CYBERsitter
  • ESET Smart Security
  • Netlimiter
  • McAfee Personal Firewall
  • Nvidia Network Access Manager/Firewall *
  • Nvidia ForceWare Intelligent Application Manager
  • Outpost Firewall (Disabling System Guard under Proactive Protection allows Portal 2 to run)
  • Panda Internet Security
  • Peer Guardian
  • PeerBlock
  • Tiny Personal Firewall
  • Verizon Internet Security Suite
  • Zone Alarm
  • Constant Guard by Comcast
  • Online Armor

Other Applications

  • IOBit Advance System Care
  • Airfoil
  • Alcohol 120%
  • AMD External Event Utility
  • AOLacsd.exe (AOL connection driver)
  • ATI Hotkey Poller
  • ATI Tray Tools
  • BitTorrent/uTorrent (all clients)
  • Creative Software (Alchemy, MediaSource 5 on Asus G60VX models specifcally)
  • Catalyst AI
  • Daemon Tools
  • Download Accelerators (all clients)
  • EVGA Precision
  • Garfield Daily Desktop Comic
  • GhostSurf 2007
  • Google Toolbar, Google Updater
  • GSC
  • Hamachi
  • HotSpot Shield
  • HydraVision
  • iZ3D DirectX injection
  • K-Lite Codec Pack
  • LimeWire, BearShare or other Peer 2 Peer applications
  • LogMeIn
  • Microsoft Screen Magnifier in Windows 7 (magnify.exe – may cause in-game cursor issues)
  • MSI Afterburner
  • nProtect GameGuard *
  • PC Time Limit
  • Skype
  • Slysoft AnyDVD
  • StarDock KeepSafe
  • SteamWatch
  • iolo System Mechanic
  • TeamSpeak (can lead to mic issues)
  • Total Recorder
  • Tuneup WinStyler Theme Service
  • UPEK Protector Suite
  • Ventrilo (can lead to mic issues)
  • VirtuaGirl 2
  • Western Digital Backup Anywhere
  • Whitesmoke Translator (may cause the Source engine to crash)
  • WindowBlinds
  • Xfire

* We recommend that applications listed in bold with a ( * ) symbol are fully uninstalled from your system if disabling them does not resolve the issue

 Details

Issues related to any of the programs listed below may be resolved by exiting and/or disabling the program and then exiting and restarting Steam. For certain applications, a system reboot may be required after you have shut down or disabled them.

  • Antivirus Software

    Incorrectly configured antivirus software may prevent proper operation of Steam and Steam games.

    • VIGuard anti-virus software has been found to conflict with Steam games – an error message stating “Failed to duplicate pipe handle” will be generated when attempting to load the game. Add the contents of your Steam installation folder to VIGuard’s authorized folder exceptions list to correct this issue. 
    • AVG 7.5, Norton/Symantec and Nod 32 software has been known to cause game crashes. AVG 7.5 must be fully removed from your system in order to prevent these crashes.
    • F-Secure’s “DeepGuard” feature is known to cause Error Code 51 when launching Steam games.
  • Anti-Spyware Software

    Aggressive spyware detection software may block the normal operation of Steam. We have received reports that Spycatcher Express, Webroot Spy Sweeper and CA Pest Patrol (bundled with AOL’s Security Center) may prevent Steam client application updates and connecting to game servers.

    PC Tools ThreatFire software (which is also contained in PC Tools Spyware Doctor) can prevent the normal operation of loading of Steam games, including common errors such as Unable to load filesystem_steam.dll and Engine Error: Could not load library client. If you are encountering Steam errors and have ThreatFire or Spyware Doctor installed, please do the following:

    • Disable Behavior Guard via PC Tools My Account service. Disabling the service through Intelli-Guard will not resolve the issue.
    • If this fails to resolve the issue, fully disabling or uninstalling ThreatFire or Spyware Doctor may be necessary.
  • Peer-to-Peer (P2P) Clients

    P2P programs such as Kazaa, LimeWire, BitTorrent, E-mule, and Exeem can consume a large portion of your bandwidth, which may prevent Steam from connecting. Do not run file sharing applications while you are using Steam.

  • Firewalls

    Newer versions of COMODO Internet Security includes a sandbox feature that may disable services that Steam needs to run on. Make sure important services are not being run in the sandbox mode.

  • FTP and Web Server Applications

    As with P2P programs, these programs are generally very bandwidth-intensive and may generate errors in Steam. Examples include IIS services for Windows, Apache web server and MySQL servers.

  • IP Filtering Programs

    Peer Guardian, CYBERsitter, and Netlimiter have been found to cause Steam connection issues. These programs are not compatible with Steam and must be disabled or permanently removed from the computer in order to avoid conflicts.

  • IP Masking Programs

    Programs designed to mask your IP (GhostSurf 2007, Anonymizer, etc) will impact Steam’s ability to send and receive data.

  • Download “Accelerator” and Download Manager Programs

    These programs may interfere with installing and/or downloading updates through Steam. Download accelerator programs should be disabled while using Steam.

    Additionally, Internet Download Manager has been found to cause crashes when the Steam Storefront is loaded.

  • Windows Theme Editors

    Tuneup WinStyler Theme Service has been found to cause a crash with the Steam client application and WindowBlinds may cause crashes with Source games.

  • Virtual Private Network (VPN) Software

    VPN software will prevent the Steam client application from accessing the Steam network.

  • Other Applications
    • Look’n’Stop has been reported to cause issues with Steam when its “Unknown UDP Packet” filter is enabled.
    • PowerStrip custom display modes software may cause issues with load time and crashing in games – it is recommended that you select the “Restore to default” setting in PowerStrip before playing (you may resume using PowerStrip normally once you are done).
    • The nVidia Network Access Manager has been found to cause problems as described in the Nothing appears on the Storefront screen in Steam topic.
    • Airfoil will cause the error “Game name failed to start (error code 51).” if “Instant Hijack” is enabled. You will either need to disable “Instant Hijack” (you do not need to restart your computer when prompted) or add Steam and all Steam games to the excluded programs.

In-Game Overlay Application Incompatibility List

  • X-Fire

    The in-game overlay may not function if X-Fire is running and also trying to draw its in-game chat interface on the game you have launched.

    Workaround:

    Close X-Fire, or set it to not attempt to run its in-game portion on games not launched via X-Fire.

  • Windows Blinds

    Reported as possibly preventing the in-game overlay from functioning in some games.

    Workaround:

    We are currently investigating a solution to this issue. In the mean time, please do not use Window Blinds with Steam.

  • Ventrilo

    Reported that the in-game hot-key bindings for Ventrilo may stop working with the overlay.

    Workaround: This has been reported to be a Vista issue and making the involved apps Run as Administrator solved the problem.

I do hope you get your issue resolved without having too much gnashing of teeth, hair-pulling, etc., as gaming is vital. But please note: I am not a Steam tech support guy, and if you write in with questions seeking help, I will simply refer you to the links and advice in this article. (I have stopped using Steam altogether.)

And thank you, Dear Reader, for sending me that list.

If you made it down this far, here’s a reward: a reading reco: Save our Internet before we go off the digital cliff

The Internet is a public good — indeed, a public necessity — that is being abused by profiteers. Through their greed, they’re driving us off the Internet cliff.Read more..

Today’s quote:I told my psychiatrist that everyone hates me. He said I was being ridiculous – everyone hasn’t met me yet.” ~ Rodney Dangerfield

Copyright 2007-2013 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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All we really have, in the end, are our stories.
Make yours great ones. Ones to be proud of.

January 22, 2013 Posted by | advice, computers, how to, Internet, performance, software, tech, troubleshooting | , , , , , , , , , , , , , , , | 2 Comments

Quickly Open Programs With A Keyboard “Shortcut”

All of us have our favorite, and “most used” programs. And we probably have created Desktop (icon) shortcuts for them, and perhaps, added them to our QuickLaunch area, so we can get right to them. This tutorial shows how there’s an easier and faster way to start them. (Works in all versions of Windows.)

I use Microsoft Word rather frequently (but not frequently enough to put in my crowded QuickLaunch) – so I am going to use it as my example. Normally, to get to Word, I have to:

  • Click the Start button
  • Click All Programs
  • Scroll down to and click Microsoft Office
  • And click on Word 2010

That’s too many steps! Let’s fix that.

1) Go to the start menu and right-click on the program for which the keyboard shortcut is to be created. In my case, Word.

2) Click on Properties.

3) Locate the Shortcut key pane, and click once inside it.

4) Press – once – the key you want to become your launcher-shortcut. (In my case, I chose “W”, for “Word”.)

Once the key is selected, ‘Ctrl + Alt’ is automatically added.

5) Click Apply, then OK.

That’s it. From now on, to open Word I simply have to press Ctrl and Alt and the selected key –> W (a modified “three-fingered salute”). You can do this as many times as you like, for as many programs as you like, such as setting Ctrl+Alt+E to open Excel.. but you cannot use the same letter/key (duplication) more than once.

I think you’ll agree, Ctrl+Alt+W is slightly faster and easier than

  • Click the Start button
  • Click All Programs
  • Scroll down to and click Microsoft Office
  • And click on Word 2010

Today’s quotable quote:Nobody can make you feel inferior without your consent.”  ~ Eleanor Roosevelt

Copyright 2007-2011 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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June 6, 2011 Posted by | advice, computers, how to, keyboards and mice, Microsoft, PC, performance, tech, tweaks, Vista, Windows, Windows 7 | , , , , , , , , , , | 2 Comments

April’s Here. More Friday Fun

It being April 1st, I think it’s fair to issue a BOLO (Be On the Look Out). Pranksters, there be.

April Fools’ Day has hit the Internet and, as usual, there’s no shortage of fake news stories, gag product announcements, and corny jokes. Some are funny. Some are sort of lame attempts at being funny.
Keep this in mind, and don’t get duped.

Not so fun – ny: April is – of course – tax month. Yippee.
Two weeks. To help, on the IRS site there is a page called “FreeFile”, and here you will find the “partnership links” to the free versions of 19 accepted tax prep programs — of which H&R Block’s Free File and also TurboTax are available.
To qualify, you must have an Adjusted Gross Income of $56,000 or less.

Today’s free link: FreeFile at the IRS
Note: there’s two buttons on the page; “I will choose” and “help me choose”. Though all of the programs there are accepted by the IRS, I would recommend clicking the “I will choose”, and then selecting either H&R Block or TurboTax.

News

Holy cow! (Not sure I like this…) New, today (I think): Gmail Motion (beta)

A new way to communicate
The mouse and keyboard were invented before the Internet even existed. Since then, countless technological advancements have allowed for much more efficient human computer interaction. Why then do we continue to use outdated technology? Introducing Gmail Motion — now you can control Gmail with your body.

How it works
Gmail Motion uses your computer’s built-in webcam and Google’s patented spatial tracking technology to detect your movements and translate them into meaningful characters and commands. Movements are designed to be simple and intuitive for people of all skill levels.

Huh? “Patented spatial tracking technology” ? (One of those words makes me nervous..)

*     *     *

I am looking out my window at what appears to be our 3rd straight day of gorgeous, warm sun. I have been valiantly resisting – after weeks of rain and gray and cold – the urge to play hookie. But since it’s Friday, I think I will stop resisting and just plain do so. Give myself a three day weekend. Spring is here!


No. I will not be pulling any “pranks” this year. I must be getting old.. I cannot even remember back to wanting to do any April Fool gags .. sigh.

Do Not Try This At Home Department:

* Baseball is back: In the first game of the season, the World Champion S.F. Giants…
lost to the (arch-rivals) Dodgers. Off to a good start, 0 – 1.

[Note: my “playing hookie” does not – necessarily – mean I will not post articles, or answer my phone… but just in case, have a great weekend folks!]

Copyright 2007-2011 © “Tech Paul” (Paul Eckstrom). All Rights Reserved.


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April 1, 2011 Posted by | e-mail, Google, Internet, News | , , , , , , , | 2 Comments

Geek – the word. And some advice.

When I was a boy – many years ago now – ”geek” was a completely pejorative and insulting word. A “geek” was typically a socially inept, small, quiet, know-it-all (who usually wore glasses) kid who couldn’t connect his bat with the softest-thrown baseball or catch a football to save his life…and he used big words all the time. Perhaps in your day you referred to ‘him’ as Pointdexter, nerd, dork, or wimp. Back then there was no doubt or question about it – ”geek” was a put-down: a derogatory statement. Period.

Today, I proudly declare: I am a geek. When I do, I am not broadcasting my pride in my inability to catch a football. (I can catch; and, even throw a tight spiral.) When I say I am a Geek, I am saying that I’m “into” computers and electronic gadgets, and I know a little about how they work.

At some point and time our common usage of the word “geek” has changed. It is no longer used strictly as a ‘slam’ and a put-down (however, if that is your intent, I believe the other words I listed above are still 100% negative…although Bill Gates may have softened the word “nerd” some…).

If, in the course of reading this blog, you see me use the word “geek” – please rest assured that I am always using it with the nicest of meanings. I even use “geek” as a compliment. Really.

Tip of the day: spyware, if it gets onto and runs on your machine, they can cause it to (amongst other unpleasant things!) suffer performance degredation and make it run slower. I spend a fair amount of time discussing malware, and how you can combat and remove it. I will return to this topic in the future. But for today I just want to make this point: If you connect to the Web, you need to run anti-spyware programs. Notice I that I wrote programs. Plural.

The fact is, no one anti-spyware application is 100% effective at stopping and removing spyware. There are many anti-spyware programs available and some are more effective than others. Some are great at stopping keyloggers but fall down when it comes to Trojan Horses, and others are visa-versa…as an example. So I strongly recommend running two anti-spywares, in the hopes that one will catch what the other missed. (There are many free anti-spyware applications [and some are spyware disquised as anti-spyware] available. For my more detailed descriptions and fuller listing, click here.) I cannot stress to you strongly enough to install and run some kind of anti-spyware program…and preferably, two. In that vein, today I will provide not one, but two, Today’s free download links.

Today’s free downloads:
Ad-Aware Free Anti-Malware 8.2 from Lavasoft. “Millions of people use the Internet every day to shop, bank, make travel arrangements, download music and movies, and connect with friends and family. Cyber criminals and identity thieves take advantage of all of this information sharing, targeting you and your family with threats like viruses, spyware, blended malware, and much more. Protect your privacy with Lavasoft’s reliable and trusted online security products, optimized for home users.

SUPERAntiSpyware
Detect and Remove Spyware, Adware and Malware, Trojans, Dialers, Worms, KeyLoggers, HiJackers, Parasites, Rootkits, Rogue Security Products and many other types of threats.

Bonus: You should always run an up-to-date AV (antivirus), which is a separate thing from anti-Spywares. My current top choice of free AV tools is Avast!

Copyright 2007-2010 © Tech Paul. All Rights Reserved. jaanix post to jaanix.


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May 15, 2010 Posted by | advice, anti-spyware, antivirus, how to, Internet, security, software | , , , , , , , , , , | 14 Comments

How To Get Free Tax-prep Programs & e-Filing

IRS Program Lets Taxpayers Use Tax Preparation Software and e-File For Free

I am like many Americans in that I have become somewhat reliant on my computer to help me do my Federal taxes. It all started with a CD I received in the mail — a free copy of H&R Block’s TaxCut. I tried it. And I found it just a wee bit easier to use and figure out than the 1040A user manual our government provides.

The following year, I received a CD, and the year after that.. and sure enough, I became “hooked” on TaxCut. (I understand that the other tax prep software player(s) did the same in other locations.)

Last year, however, H&R Block neglected to send me a free TaxCut CD.

Well, NBD, I figured. I’ll just go to the H&R Block website and download a copy.
Wrong.
On the site, H&R Block wants to sell me a copy.

By now, I was “jonesing” for my TaxCut “fix”… I almost paid. But with a little further research I found out that to access the free version of TaxCut, I had to first go to to the IRS website.

IRS banner

On the IRS site, there is a page called “FreeFile”, and here you will find the “partnership links” to the free versions of 19 accepted tax prep programs — of which TaxCut (and also TurboTax) is one.
To qualify, you must have an Adjusted Gross Income of $56,000 or less.

Today’s free link: FreeFile at the IRS
Note: there’s two buttons on the page; “I will choose” and “help me choose”. Though all of the programs there are accepted by the IRS, I would recommend clicking the “I will choose”, and then selecting either TaxCut or TurboTax.

Copyright 2007-2010 © Tech Paul. All Rights Reserved. jaanix post to jaanix.


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March 26, 2010 Posted by | advice, computers, free software | , , , , , , , , , , , , , | 1 Comment