Tech – for Everyone

Tech Tips and Tricks & Advice – written in plain English.

Troubleshooting Installing Programs On Win 7

How To Get Older Programs To Install In The New Windows 7

I have been using the various beta releases of Microsoft’s new OS since it was released to the public in January and I have reported it to be a remarkably smooth performer (to see all my Win 7 articles, click Windows 7 articles).

Currently I am putting Win7 x64 (64-bit) through its paces as I believe it will be Win7 that ushers us all into the age of 64-bit computing. And I wrote about my near-flawless transition (see, A Tech’s First Impression of Windows 7 64-bit).

Yesterday, my undreamed of smooth ride came up against the cold hard potholes of reality when I tried to install a Logitec QuickCam webcam. No matter what, I could not get my QC Express to function properly on Win7 x64. So i plugged in a different webcam. (btw, I had no such trouble on the 32-bit.)
Now, this is in no way a critique! Windows 7 is still a beta, and won’t be released to the manufacturer’s and public for weeks and weeks yet.

But it the experience did inspire me to tell you, Dear Reader, the steps you can take to get programs installed on Win 7, should they prove resistant and/or fail altogether.

1) The first thing to do is, you will need access to the setup.exe, so for downloads you want to Save — and not “Run” — the download.
(note: this is a good habit to get in. Download any executable and then scan it for viruses before telling it to run!)

2) Double-click the setup (aka “install”) and let it run. Usually it will install just fine. But if it doesn’t, don’t panic. Close out any windows and prepare to try again fresh.

3) Right-click on the installer, and select “Troubleshoot compatibility”.
Compat

Windows 7 will analyze why the install failed, and a window will open with a click-able option for trying again with new settings.
Just click that and the installer will go again — and usually this will do the trick!
(Often an install will fail simply because Windows 7 isn’t on the installer’s whitelist of approved OSes. How could it be? Win 7 wasn’t written yet!)

4) Should that second try fail – as in the case of my Logitec software/drivers – you can try again, this time being a little ‘commanding’. Again, right-click on the setup.exe but this time select “Properties”.
App_prop

A new window will open. Click on the “Compatibility” tab, and place a check in the checkbox for “Run this program in compatibility mode”, and use the drop-down arrow to select which OS to trick the installer into thinking it’s working with. Make sure “Run as administrator” is checked.
(Programs of a rather recent vintage should accept Vista, and for older programs you might wish to try “Windows XP”.)

Now close the Properties window and double-click on the setup.exe and launch the install again. (As they say, third time’s the charm.)

Now the program should be installed and functioning properly. If not, you may have to do what I did and just try something else — in my case a LifeCam VX-1000.

Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix

Share this post :

June 8, 2009 Posted by | advice, Compatibility Mode, computers, file system, how to, Microsoft, PC, performance, software, tech, troubleshooting, Windows 7 | , , , , , , , , , , , , | 8 Comments

A Tech’s First Impression of Windows 7 64-bit

As I promised in yesterday’s post, Windows 7 and the Era of 64-bit, I deleted the partition on my machine containing Win 7 beta and installed a 64-bit version of the Win 7 RC.

I have to say that my first and most immediate impression is — I am disappointed.

Why?

SyProp_64

click on images = large

Because: the only thing that clued me that I was now “rolling with the 64” was — if I looked at my system properties — I could see a tiny, normal-sized line of text saying “64 bit Operating System”.

There was no banner — anywhere — that trumpeted, Success: CONGRATULATIONS PAUL! You are now rolling with the big dogs!

No balloons fell from the ceiling.

A marching band did not fill the room and play We Are The Champions.

There was, in fact, none of that.

There also wasn’t any glitches, snags, hang ups, curious error messages… and, when I clicked on Device Manager…

DevMgr_64

There was no yellow exclamation points, red X’s, etc., indicating that I needed to put on my safari outfit and go on a device driver hunt.

Huh.

So I tried plugging in a few USB devices — a camera, a multi-function printer, a joystick, and a storage device (I was, after all, all dressed for the hunt). All of them auto-installed with no action on my part — not even a click “Yes, search for drivers on the Internet”, or any of that.

Huh, again.

So I feel totally robbed. I was fully expecting to have to do some work… some troubleshooting… some driver hunting… feel some Installer’s Aggravation.

I was looking forward to it actually, as I thought it might make for some article fodder.. you know, Tech Paul Goes In Search Of The Elusive 64-bit Driver or What Size Hammer Made 64x Win 7 Fit My Machine.. or some such.

All I got was…
Fresh Windows 7 Install_Desktop

And, darned my luck, Windows Easy Transfer worked flawlessly too.

Huh.

Maybe (hopefully) I’ll run into trouble with networking… stay tuned.

[update: I did recently encounter a headache trying to install a device. See, Troubleshooting Installing Programs On Win 7]

Today’s free link: to see all my Win 7 articles, click Windows 7 articles.

Today’s free download: Click here to download Windows 7

Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix

Share this post :

May 27, 2009 Posted by | computers, file system, Microsoft, tech, Windows 7 | , , , , , , , , , | 14 Comments

Windows 7 and the Era of 64-bit

I have stated in my previous Windows 7 articles that I believe that the new operating system will usher in the era of 64-bit computing (aka “x64”) for us regular folk — who have been primarily using 32-bit. Soon, everything will be 64-bit, even for us “consumers”.

Very briefly, 64-bit architecture is twice as powerful as 32, so everything will run twice as fast, and you can put twice as many programs on your machines. Ha! I made myself LOL with that one… But, wouldn’t that be nice? Too bad that’s simply not so.

So why go 64? One of the main benefits of 64-bit architecture is the amount of RAM memory the system can support and RAM is a primary factor in computer performance. 64-bit will allow systems to address up to 17.2 billion GB’s of memory (theoretically). In today’s 32-bit desktop systems, you can have up to 4GB of RAM, and Windows really only utilizes 3.
That’s just a wee bit more RAM in a 64..!

(Of course there are other benefits to 64-bit over 32-bit, and for those of you who are curious, Wikipedia spells it out nicely here.)

To see any benefit to 64-bit, the moon and planets and stars all have to align — you have to have a 64-bit operating system, a 64-bit processor, 64-bit software and device drivers, and — most importantly for us — a 64-bit motherboard that has lots of ‘slots’ to hold all those RAM memory modules.

I believe now is the time of that ‘alignment’ for us consumer-level (aka “home”) computer users. There are now fully 64-bit systems available at your local electronic gizmo superstore, equipped with 6 to 8 GB’s of RAM.
And, Microsoft has made Vista 64 x64/Server 2008 x64 quite smooth-running (I wouldn’t touch 64-bit XP, though). 64-bit drivers are no longer so hard to find.

So.. today (or, as soon as time allows), as part of my endless and ongoing efforts to be simply the best Tech Blogger in the Universe (ahem), I am going to delete my Windows 7 RC partition and install the 64-bit Windows 7 RC and put it through its paces. I will then report to you, Dear Reader, in upcoming articles my “first impressions” on how that goes.

Today’s free link: Watch an ID thief’s ‘commercial’

Today’s free download: (I have not actually tested this app) Flexcrypt Free.
Flexcrypt is an encryption toolbox that offers encryption of Text, E-mail, Files, MSN and ICQ. The editors at C/Net say “Flexcrypt offers people the opportunity to encode e-mails and IM chats, so unauthorized users cannot read the information. There are many situations where this capability may prove useful in home and business, however, users are advised to read the Help file before using Flexcyrpt Free to get the best results.

Copyright 2007-9 © Tech Paul. All rights reserved. post to jaanix

Share this post :

May 26, 2009 Posted by | advice, computers, Microsoft, PC, performance, tech, Windows, Windows 7 | , , , , , , | 2 Comments