Windows Technical Department
I just got a phone call from some Indian claiming to be from the “Windows Technical Department”; he addressed me by name, and he started to tell me that there were serious problems with my computer, but I told him he is a vile criminal, and hung up on him.
This was my second such call this week. So be aware, folks, the fake Microsoft tech support phone call scammers are still quite active. Remind your friends and loved ones of this fact, and tell them that no way, no how, are such calls legitimate. Maybe even refer them to this resource: http://www.consumer.ftc.gov/articles/0346-tech-support-scams.
Keep these other
tips rules in mind:
- Don’t give control of your computer to a third party who calls you out of the blue.
- Do not rely on caller ID alone to authenticate a caller. Criminals spoof caller ID numbers. They may appear to be calling from a legitimate company or a local number, when they’re not even in the same country as you.
- Online search results might not be the best way to find technical support or get a company’s contact information. Scammers place online ads to convince you to call them. They pay to boost their ranking in search results so their websites and phone numbers appear above those of legitimate companies. If you want tech support, look for a company’s contact information on their software package or on your receipt.
- Never provide your credit card or financial information to someone who calls and claims to be from tech support.
- If a caller pressures you to buy a computer security product or says there is a subscription fee associated with the call, hang up. If you’re concerned about your computer, call your security software company directly and ask for help.
- Never give your password on the phone. No legitimate organization calls you and asks for your password.
See, that’s the nice thing about our modern ‘flat earth’ (globalization/”world-wide web”): you don’t have to only worry about the bad actors in your town, but every bad actor on the planet can reach into your home.
Today’s quote: “View your life with KINDSIGHT. Stop beating yourself up about things from your past. Instead of slapping your forehead and asking, “What was I thinking,” breathe and ask yourself the kinder question, “What was I learning?” ~ Karen Salmansohn,
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