Tech – for Everyone

Tech Tips and Tricks & Advice – written in plain English.

IT Service Maintenance center

from: IT Service Maintenance center
date: Wed, Apr 7, 2010 at 4:15 AM
subject: Limit Exceeded

Dear Email user,

This message is from Administration center Maintenance Policy Verified that your mailbox has exceeded its limit. You will be unable to receive new email.

In order to ensure that you don’t experience service interruptions/possible deactivation please you must reply to this email immediately confirming your email account details below for confirmation/identification:

Email Address: ______________
User Name: _______________
Password: _______________

Failure to do this will result in limited access to your mailbox.

From IT Service Maintenance center.

╘ 1996-2010 All Rights Reserved

Maybe I just woke up “on the wrong side of the bed”, or maybe I have just grown too jaded, but sometimes.. every so often.. I sometimes think, “hey, if they are *naive* enough to respond to this, maybe they shouldn’t have a computer”.
But I get over it.

So. What are the clues here, people? How can an experienced person tell at a glance this is a “phishing” attempt?
(Think of it as a quiz. Leave your answer as a Comment [below].)
(Okay, don’t think of it as a “quiz”. Think of it as “helping others”.)

Copyright 2007-2010 © Tech Paul. All Rights Reserved. jaanix post to jaanix.

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April 7, 2010 - Posted by | Internet, security


  1. 1) Email is addressed to “email user” not to name of customer.
    2) User name is requested–but for email, the user name is the first part of the email address, and if the IT specialist doesn’t know either of these, how can he possibly know that this mailbox has exceeded its limit?
    3) No company, ISP,legitimate agency, service or business ever asks for your password, and your password should never be sent to anyone by email.
    4) Nothing in this email even indicates the name of the supposed ISP.
    That should cover most of the clues, but I may have missed some. The wording of the second paragraph is a bit odd, but that could be due to the writer’s first language not being English.


    Comment by Susan Bain | April 8, 2010 | Reply

    • Susan Bain,
      Bingo! Yahtzee! You get a gold star!

      … and, yes, REAL business correspondence is not written in ESL.

      The threat is a standard tactic as well.

      Thanks for sharing with my readers.


      Comment by techpaul | April 8, 2010 | Reply

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